Heathrow Terminal 5 – tips for travelling with children

With 2 granddaughters living abroad, we are often at Heathrow – meeting and greeting them or saying goodbye. Sometimes we even get to fly with the grandchildren.

Here are some tips when you go through Terminal 5 at Heathrow airport:-

Leave plenty of time to get through security and to the plane. For most flights you have to take the small transit trains from the departure lounge to the B or C gates.

At Gates B and C there are toilets, and shops to get coffee, books, newspapers as well as baby changing/ feeding rooms. there is also more room to let the little ones run about.

Sometimes when saying goodbye, we have aimed to arrive early and then feed the children landside. Carluccio has a children’s menu. After security there are several places to eat with children including Giraffe and Wagamama.


heathrow t5 notice 11) A free space in the car park is indicated by a green light in the ceiling above it.
There are several areas near the lifts with large parent and child parking spaces.

2) If you are travelling with an infant, you can’t check in online.  Despite numerous check in desks, most of them are marked ‘Bag Drop’.  You need to head to ‘Assistance’.

3) Look for the large overhead signs which indicate which security area (North or South) has the shortest queue. It does not matter which one you go through.

4) Cafe Nero (by Zone A) has a small play area for toddlers.  The tables with lamps beside them have power points so you can plug in a laptop or DVD player. They also have great coffee!

nero 2

nero 1a









1) You can’t take cartons of baby formula milk  through security. However you can pre-order the milk from Heathrow Airport Reserve and Collect service.

You pick the order up at the branch of Boots next to the South Security Gates on the upper level of the departure lounge.  Don’t forget.

2) Take empty drinking bottles for the kids through security and then fill them up from the drinking fountains outside the toilets or buy a large bottle of water to share.

3) There is a small soft play area tucked away in the far corner of the departure lounge by gate 7.

heathrow t5 soft play heathrow t5 notice 2










There are also some comfortable chairs and couches near here but are often occupied!

Considering the size of the lounge you would think that Heathrow could manage to provide something like the brilliant childrens area at Amsterdam’s Schiphol Airport. Unfortunately the priority at Heathrow seems to be providing luxury shops!

4) Families with young children are usually allowed to pre-board before other passengers.  Check your airline’s website and ask the staff at the gate.

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